Contact us
Last updated August 2, 2026
Send us a message below, or email contact@ackplus.com directly. Either way it reaches a person rather than a queue — we acknowledge within 48 hours and aim to resolve within 30 days.
Send a message
Support
For anything about the app — steps not counting, a reward that has not arrived, an order, or your account:
Please include the mobile number or email on your account and your app version. It is the difference between us answering your question and us asking which account you mean.
Common problems are already answered on the support page.
Deleting your account
You do not need to email us to start — the process, what is removed, and the two records we are legally required to keep are all set out on Delete your account.
Privacy and data requests
To access, correct or delete your personal data, email support@ackplus.com from your registered address. What we hold and why is set out in the privacy policy.
Grievance officer
Published as required by India's Digital Personal Data Protection Act, 2023 and the Consumer Protection (E-Commerce) Rules, 2020.
PLACEHOLDER — officer name
support@ackplus.com
PLACEHOLDER — registered company name
PLACEHOLDER — registered office address
Press and partnerships
contact@ackplus.com, with "Press" or "Partnership" in the subject line so it reaches the right person.